Feefo Reviews

Feefo service stars
Feefo ratings

Our Reviews

Genuine reviews from our customers in the last 30 days from www.feefo.com.
Date Score Customer Comment
Service:++

Excellent and professional, no question to small!

Service:++

Eric Wilson is professional, knowledgeable and, most important, trustworthy.

Service:++

Saved my children money by recommending a replacement scheme.

Service:++

Very professional - Barry did an excellent job dealing with my property remortgage.

Service:++

From first contact to the last one MIke Gillies was excellent, with relevant information which was tailored to our needs and wants, to his customer care and "nothing was too much trouble" attitude. We would highly commend and recommend him.

Service:++

we have used Bower before.
as usual Patrick McCarry explained everything to us in an easy
to understand way.
we did make a mistake with the forms sent to us (our fault)
which delayed things a few days.
we would use Bower anytime in the future
charles

Service:++

More than pleased...very helpful and professional.

Service:+

very well handled by all staff on my behalf.

Service:++

always helpful if any problems soon sorted out
staff very friendly and helpful

Service:+

It all seemed to take a long time compared to the estimated time we were told.There was a period of over 2 weeks waiting for a phone call,once received everything started to happen.In Bower's defence Aviva were very slow but eventually we got there.

Service:++

I would recommend Bower to other people excellent service and their Equity Financial Advisor customer service was first class. Everything explained in a timely sessions with no pressure on accepting a Equity plan.

Service:++

First rate service from start to finish, Richard Smith was polite friendly without being pushy and explained everything, Thank You ,Richard.

Service:++

Very professionall.

Service:++

Bower staff have gone above and beyond to help me they have had to deal with an awkward lawyer for me I commend them on attention to detail and excellent service Peter and Nicky have given me I would willingly recommend them to anyone I know

Service:++

I cannot thank Andrew and his PA Nikki enough. They have professional and extremely helpful throughout this process. Always there when I had any concerns or queries. Thank you just doesn't seem adequate.

Service:++

Neil Wallace was excellent . His explanation and understanding of how it all worked made it more easier for me to make a decision without him putting any pressure on me . He also got me the best rate for paying the interest back by borrowing a little less. I was always informed of any updates and the whole process went through fairly quick . I would definitely recommend Bower Retirement and feel I have made a friend in Neil . Excellent service !

Service:+

Very helpful and patient as the equity release took over a year to finalise.

Service:++

Extremely helpful and informative. Andrew Barnes was a very pleasant person, my wife and I enjoyed his company.

Service:++

we had some doubts of taking Equity Release when we first contacted Bower,
but Edward,explained everything in detail ,in a very calm manner. We felt no pressure to proceed . We were notified at each point in the proceedings ,which enabled us to have confidence in Bower. The Surveyer was also very open and felt he did a through job. Also having the solicitor come to the house was very easy for us,he was very pleasant and explained the process ,as we signed the papers.

Service:++

Professional and thoughtful. I would be happy to recommend you